When you visit the Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Sites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Sites.
In addition, we use a third party payment service to process payments and purchases through the Shopping Sites. We collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” If you do not want to use the third party payment service, you can always contact us by phone at 954.382.6061 or email us at sales @ fjhmusic.com to make purchases.
We also collect information you voluntarily provide for our online Teacher Locator, including your first and last name, email address, phone number, address, website, nearest metro area, and preferred levels for teaching (“Teacher Resources Information”).
If you join our email list, we collect your name and email address (“Communications and Marketing Information”).
We use the Order Information that we collect generally to fulfill any orders placed through the Shopping Sites (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Sites (for example, by generating analytics about how our customers browse and interact with the Sites, and to evaluate our marketing and advertising campaigns).
We use Teacher Resources Information to maintain a Piano Teacher Locator on our website at www.fjhmusic.com which is a public list of piano teachers we provide as a service to you and our website visitors. The Teacher Resources Information is accessible on the world wide web, as a complimentary promotional resource to put piano teachers and potential students together. We do not verify any information that you provide, nor do we screen any users that may contact you. You may request us to remove your information at any time by contacting us at email@example.com or calling us at (954) 382-6061.
We use Communications and Marketing Information you submit to us via the Sites or other means to send you e-Notes, special offers, updates and news about the product areas you requested. Sometimes we use third party service providers like Constant Contact to disseminate our Communications and Marketing Information. We do not trade or sell Personal Information. You may request us to remove your information at any time by contacting us at firstname.lastname@example.org or calling us at (954) 382-6061.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we publicly share the information you provide us for the Piano Teacher Locator to help piano students find you; and we use Shopify to power our online store where you share Order Information to process your payments and purchases--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Sites--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Constant Contact to disseminate Communications and Marketing Information. You can read more about how Constant Contact uses your Personal Information here: https://endurance.clarip.com/privacycenter/?brand=ctct.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
While we take reasonable steps to limit the uses of Personal Information, we cannot guarantee that this information will remain permanently secure. Technical problems, hackers and/or other breaches can compromise the security of our databases. You agree that we are not responsible for any such loss or theft or any other unanticipated security breach.
Although our Sites may allow you to access third party service providers and social media services such as Facebook, Google, YouTube, Microsoft, Shopify and Constant Contact to name a few, we do not control them. They establish their own privacy settings and rules for how your Personal Information is used and they have their own privacy policies. We are not responsible for their collection, use and disclosure policies and practices (including the data security practices). We encourage you to check their applicable privacy policies to determine how these linked sites will handle any of your Personal Information.
Facebook - https://www.facebook.com/privacy/explanation,
Google - https://policies.google.com/privacy?hl=en&gl=us,
YouTube - https://policies.google.com/privacy?hl=en,
Microsoft - https://privacy.microsoft.com/en-US/privacystatement,
Shopify - https://www.shopify.com/legal/privacy,
and Constant Contact - https://endurance.clarip.com/privacycenter/?brand=ctct.
By accessing any third party service, including but not limited to social media services, you assume the risk that the Personal Information you provide on that service may be viewed and/or used by third parties for any purpose. You agree that we are not responsible for any loss, theft or any other security breach attributable to acts or omissions by any third party service provider.
Please note that we do not alter our Sites’ data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Shopping Sites), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you are a California resident, pursuant to California Civil Code Section 1798.83, you may request that we provide you information regarding our disclosure of your personal information to a third party for their direct marketing purposes. If you would like to request this information, please email or write to us at the address set forth below under Contact Us.
When you place an order through the Shopping Sites, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Sites are not intended for individuals under the age of 13. By using the Sites, you represent that you are older than the age of 13. We do not intentionally collect any personal information from anyone under the age of 13.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail: The FJH Music Company Inc., Business Affairs, 2525 Davie Rd., Ste. 360, Ft. Lauderdale, FL, 33317, United States